Before I built Symphonious, I spent weeks cold calling service businesses across Montana — plumbers, HVAC techs, electricians, roofers. I wanted to understand how they operated.
What I found shocked me.
Half my calls went straight to voicemail. Of those, maybe 15% ever called back. And when they did? Sometimes 2-3 days later. By then, I'd already found someone else.
At first, I thought these were bad businesses. Unprofessional. Didn't care about customers.
I was completely wrong.
These weren't bad contractors — they were busy contractors. They were under houses fixing pipes. On roofs in the Montana heat. Elbows deep in HVAC units. They couldn't answer because they were doing their jobs.
The real problem
Here's the thing: when a homeowner has a burst pipe or a broken heater, they don't leave a voicemail and wait. They call the next guy. And the next. Until someone picks up.
Every missed call is money walking straight to a competitor. Not because you're not good at your job — but because you're too good. Too busy. Too in-demand to answer the phone.
The solution
So I built Symphonious AI. It's simple: an AI that answers your phone when you can't. It sounds like a real person. Uses your business name. Checks your actual calendar. Books the appointment. And texts you the details.
You don't miss the call. You don't miss the job. You just show up and do the work you're great at.
For emergencies — burst pipes, no heat, electrical hazards — it forwards straight to your cell. Because some calls can't wait.
Why Montana
I'm based in Billings. I built this for contractors I know, in communities I care about. Montana businesses shouldn't need some fancy enterprise software or a team of receptionists. They need something that works, at a fair price, from someone they can actually talk to.
That's Symphonious.